Product & Service FAQ

 

What's your shipping cost? 

We offer a flat $6 standard shipping rate for all orders, and transit time will be 2-7 business days (depending on destination). If you need your item sooner, you can select express shipping at checkout. 

We are happy to help accommodate for any special deadlines, please email us at juju@jujuandstitch.com should you need an item sooner and we will do our best to help!

 

How long does production take?

Production can take up to 14 business days, plus shipping transit time.  

What's your return policy?

We are unable to accept any returns or exchanges on our personalized items, unless we made a mistake (on color, mis-spelling, or wrong design). 

If you have any issues with your order, please send an email to juju@jujuandstitch.com with your order number and a brief explanation of your request. 

 

 

How can I preview what my embroidered design will look like? 

We offer free digital mockups upon request. Please email info@jujuandstitch.com with all design details if you'd like to see a mockup of your shirt. 

Please note that all of our items are hand-embroidered, and all embroidered phrases are scaled to fit the print area. For example, a longer name will have smaller letters in order to fit the print area, and a baby sized shirt will have smaller letters due to the smaller print area. 

 

What are the care instructions for your tie-dye products? 

We recommend that all tie-dye shirts be washed separately, at least on the first wash. 

 

How do I know if my product will fit me? 

Please refer to our size guide with any fit questions. 

 

For any further questions, please email info@jujuandstitch.com

 

 

Size Guide

Please email info@jujuandstitch.com for additional sizing questions.

 *All sizes are measured in inches

Tie-Dye 

Kids + Adult Tie-Dye Pullover Hooded Sweatshirt

 

Kids + Adult Tie-Dye Shortsleeve T-shirt

 

Kids + Adult Tie-Dye Longsleeve Shirt 

 

Baby Tie-Dye Onesie

 

Little Kids Tie-Dye Shortsleeve T-shirt

Adult Oversized Button Down - White (inches)
juju white button down measurements - inches
 Adult Longsleeve Pajama Set

 

Adult Shortsleeve Pajama Set

Adult Tie-Dye Crewneck Fleece Sweatshirt

 
Adult Supersoft Marbled Tie-Dye Hoodie
 
 Adult Vintagewash French Terry Hoodie
Ladies' Teddy Cropped Crewneck

 

Baby

Baby Denim Jacket
Baby Zip Fleece Hoodie
baby zip fleece hoodie sizing

 

Baby Pajama Top

baby pajama top size guide
 
Baby Pajama Bottom
baby pajama bottom specs
 
Baby Shortsleeve Bodysuit
baby shortsleeve bodysuit sizing
 
Baby Longsleeve Bodysuit
baby longsleeve bodysuit sizing
 
Baby Solid Shortsleeve T-shirt
baby solid tshirt sizing
 
 
  
Little Kid
 
Little Kid Denim Jacket
Little Kid Zip Fleece Hoodie
little kids zip fleece sizing
 
Little Kid Classic Crewneck
little kids classic crewneck specs
 
Little Kid Pajama Top
little kids pajama top specs
 
Little Kid Pajama Bottom
little kid pajama bottom sizing
 
Little Kid Classic Pullover Hoodie
little kid pullover hoodie sizing
 
Little Kid Solid Shortsleeve T-shirt
little kids solid shortsleeve T sizing
 
Little Kid Solid Longlseeve T-shirt
little kids solid longsleeve t
 
Big Kid
Big Kid Zip Fleece Hoodie
 
Big Kid Pajama Top
 
Big Kid Pajama Bottom
 
Big Kid Classic Crewneck Fleece Sweatshirt
 
Big Kid Supersoft Hooded Sweatshirt
Big Kid Vintagewash Crewneck Sweatshirt
big kids vintage wash specs
 
Big Kid Vintagewash Longsleeve Shirt
 
Big Kid Solid Shortsleeve T-shirt
 
Adult
Adult Zip Fleece Hoodie
 
Adult Classic Crewneck Fleece
 
Adult Supersoft Classic Hoodie
 
Adult Vintagewash Crewneck Sweatshirt
Adult Vintagewash Half-Zip
Adult Jogger Sweatpants
jogger pants
 
Ladies Cropped Fleece Hoodie
 
Ladies Cropped Fleece Crewneck
 
Adult Solid Shortsleeve T-shirt
 
Adult Vintagewash Longsleeve T-shirt